How does SmartCaller FREE international calls service work?
First of all, check that your call plan comes with inclusive minutes. We recommend that you also check what times of day you are able to call access numbers for your respective country.
Your telephone/mobile provider pays service charge even if you don’t get billed for it. This allows us to fund the call to your destination country and we keep a small portion for ourselves.
Step 1: Dial access number
Step 2: Enter your full destination number followed by #
That’s it; you can enjoy free international calls from your inclusive call minutes now!
Which countries can I call?
Please CLICK HERE to see a list of call destinations available. We keep on adding new destinations & you can request a destination as well.
Can I really make international calls using my inclusive minutes?
Yes. As long as you have our access numbers free in your tariff you can make free calls.
We work on shared cost model for all countries
Can I use smartcaller to call local mobiles as my provider only allow landline inclusive minutes ?
Yes. You can use inclusive landline minutes and our service to call free to local mobiles. You don't need an expensive mobile package.
Are there any hidden charges?
No. You don’t pay a penny. This service is immediately accessible from all landlines and mobiles without any subscription or registration fees. Just make sure you have free minutes to our numbers and you are good to go.
Aren’t these access numbers too expensive to call from landline or mobiles?
Not really for Savvy People. We recommend that you check your call provider’s call plan terms before making a call.
We work on inclusive/shared cost model. These numbers are part of inclusive packages. Alternatively, you can check whether or not calls to access numbers will be charged by your provider, by simply making a short call (for few seconds).
Does this service work for mobiles?
Yes – Some mobile providers include calls to access numbers in some of their call plans.
We recommend that you check your call provider’s call plan terms before making a call.
How Speed Dialling or ONE Click Call actually works ?
Yes – We don’t remember phone numbers too often nowadays because our phones remember them for us. But what about when you need to dial via access number? Rather than write it down in a note, a simple way to make your phone do the work for you.
>>> Enter a phone number in dialler like you normally would.
>>> Tap and hold the * key until you’re able to select a comma (,) this actually adds a pause
>>> After the comma, add your favourite number and press #
>>> It will look like 0870xxxxxxx,00123456789# Save the number into your contacts.
The comma creates a pause so your phone won’t dial full international number immediately. Save it in your contacts and save yourself some time. We used iPhone as an example, but this trick actually goes way back, so it should work on just about any phone you have.
Who can use the service?
Anyone with a landline/mobile can use the service. As long as your call plan comes with inclusive minutes to our access numbers otherwise there will be a charge based on your provider.
How can I contact Customer Services?
Please feel free to contact us via our "https://smartcaller.co.uk/contact" page.